✔ Free Water Test ✔ Clean Water Guarantee ✔ Serving the Entire Phoenix Valley

Privacy Policy

How we handle the information you share with us.

Last Updated: May 20, 2026

Your privacy is important to us. This policy outlines how Louis Water Co LLC ("we," "our," or "us") collects, uses, and protects any personal information you provide when you use our website, louiswaterco.com.

SMS Messaging Policy

Louis Water Co LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be connected via the website contact form, email, service agreement, or third-party systems.

Data Usage: We use your data solely for sending account notifications and customer care messages related to your water system installation or service.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies.

Contact Louis Water Co LLC at (602) 935-1737 or jake@louiswaterco.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to (602) 935-1737 or jake@louiswaterco.com. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Louis Water Co LLC will not sell, rent, or share collected mobile numbers.

1. Information We Collect

We only collect information that you voluntarily provide to us when you contact us for services, such as through our contact forms, phone calls, or email. This information may include:

  • Contact Information: Your name, email address, phone number, and service address.
  • Service Information: Details about the water treatment system you are inquiring about or have installed.

2. How We Use Your Information

  • To respond to your inquiries and provide you with a quote for our services.
  • To schedule and perform water system installation or service at your property.
  • To communicate with you about your appointment, installation, and warranty details.
  • To send maintenance reminders if you are enrolled in our service subscription.
  • To improve our website and services.

3. Cookies and Tracking

We use Google Tag Manager and Google Analytics to understand how our website is used and to improve your experience. These tools may use cookies to collect standard internet log information and visitor behavior data. You can choose to disable cookies through your individual browser options.

4. Data Security

We are committed to ensuring that your information is secure. We have implemented reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose.

5. Third-Party Links

Our website may contain links to other websites, including EWG.org and manufacturer warranty documents. Once you have used these links to leave our site, we do not have control over those websites and cannot be responsible for the protection and privacy of any information you provide while visiting them.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

7. Changes to This Policy

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: jake@louiswaterco.com
Phone: (602) 935-1737
Address: 890 W Elliot Road, Gilbert, AZ 85233